Roccamore shoes are handmade by some of the most skillful, knowledgeable, and talented shoemakers in the world. They are put together completely by hand, and/or by human-operated machinery. The finishing processes are done 100% by hand.
Unlike many mass-produced brands, roccamore shoes are not covered with heavy coatings, which often contain plastic to give the shoes an artificially-perfect finish.
The fact that our shoes are made by hand in natural materials means there can be tiny imperfections, which in no way harm the quality or wearability of the shoes. These imperfections are not defects, but rather a reminder that the shoes are produced by hand and with integrity.
If you believe there is an imperfection which prevents you from wearing, enjoying, or loving the heels - please submit a claim HERE.